Archives
Autoren-Archiv für: "gadzia"
Mareike Vogel
18:26 19 Nov 21
After we placed an order with the Wruck company, nothing happened for weeks. To... be able to arrange an assembly date on request, it was said that they had tried to contact us several times because there were still questions about the order. However, this was not the truth. There was exactly one call. I replied to this on the same day. But nobody could tell me why they called me. Only after repeated inquiries did something slowly happen. As the delay led to a price increase, we asked you to leave it at the old price, as we were not to blame for the delay. The Wruck company then withdrew the order.
I've really never seen anything like it! At first we were accused of making false claims, in order to subsequently not be accommodating and to cancel and get rid of "annoying customers".mehr
Heiko Timmer
14:42 18 Nov 21
Awning and textile sun protection mounted on the windows. Excellent, personable... advice. Top quality, exemplary, clean and installed on time at a fair price. Unreserved recommendation.mehr
Rolf Kraus
08:21 18 Jul 21
Finally a craft company that listens and carries out orders cleanly, quickly... and reliably. Extremely friendly and courteous staff. Great advice that was precisely tailored to my needs. Fitters very committed, friendly and clean. Leave the assembly point as it was before assembly.
Top !!!mehr
Nicole Stein
09:35 16 Jul 21
So far, the Wruck company has repaired a defective roller shutter and installed... custom-made insect screens. My conclusion: very good and nice communication, quick help, quick offer, professional support, friendly fitters, good quality - what more could you want. Thanks very much!mehr
M L
08:44 22 Jun 21
During the phone call I should send the photo and the size of the window for... the mosquito net by email. After a few days I get an answer that the company is going on vacation and that I should look for another company near me. Super unfriendly. I could have been told on the phone.mehr
Gabriele Bodenteich
08:17 17 Mar 21
We felt we were well advised and the price for the products on offer is also... okay. We will definitely order the sun protection for our winter garden.mehr
Raphael Bürschgens
09:33 03 Mar 21
We had an awning for the balcony delivered and installed by this company. The... price is fair, delivery time (probably also heavily dependent on the manufacturer of the awning) quick and quick professional assembly.
We are very satisfied and can recommend this company with a clear conscience.mehr
ProsLoveMacs GbR
07:34 08 Jan 21
We had shutters, new windows and sun protection systems installed. Everything... went absolutely professionally, from the submission of offers, adherence to deadlines, the materials used to the cleanliness, installation quality and friendliness of the fitters. The price was also right. Always happy.mehr
Roswitha Weber
07:42 10 Nov 20
Dear Wruck team, I would like to thank you for the great cooperation, your... fitters and also your ladies in the office are very friendly and helpful. I will definitely come back to you.mehr
Martina Henschel
06:41 03 Sep 20
Thank you for the smooth process, I am very happy about my new awning. The... fitters were very accommodating.
I will recommend you to my neighbors.mehr
Marc Li
10:44 28 Aug 20
After an oral order confirmation came the rude awakening, two weeks after the... announced delivery date of our awning. After several inquiries by email and phone about when the delivery and assembly would take place, we were informed that the company was withdrawing from the order (very briefly), they said they could not reach the roofer to install the awning. Not a word of apology or explanation. That means the awning was not even ordered.
We have really never experienced such customer service. Professionalism looks different. If someone wants to be totally kidnapped, this is the right place.
edit: the wording was an outburst of emotions due to the disappointment, we take this back 😉 The rest remains our impression, no matter what you write as a company.mehr
Petra Fröger
09:09 03 Feb 20
The company today installed three blinds. The two fitters were very friendly... and worked quickly! Thanks a lot!mehr
Marc Metscher
08:25 16 Feb 19
For me, a completely defective work was carried out and issued an... inappropriately overpriced bill. The craftsmen have repeatedly fallen on the uncovered parquet floor tools. A roller shutter motor is torn from its warehouse after a week. The second engine did not work after the second week. There were no reactions to two letters to the management. Have done the repairs now successfully. Apparently, this company can afford to deliver such a botch.
My conclusion: never again!mehr
Daniel Schneppe
18:30 31 Jan 19
Super Service, tolle Empfehlungen der Produkte in der Ausstellung,... Termingerechte und Fachmännische Montage. Vielen Dank nochmal.mehr